OUT! with Chappell Roan…

These Term & Conditions apply to the following Edge Hill Students’ Union (EHSU) products:

• Any paid tickets for EHSU Freshers Events
• Any free tickets for EHSU Freshers Events

ELIGIBILITY

• You must be a current EHU student at the time of purchase and during the events.
• You must be 18 or over to attend any Freshers events.
• You must bring valid photo ID to gain entry to events. Acceptable forms of ID include: 
• Passport
• Driving Licence
• PASS-accredited card (www.pass-scheme.org.uk)  

GUEST POLICY:

• EHU students may bring one additional guest to events if individual tickets are available.
• All guests must have their own separate ticket.
• Guests do not need to be EHU students but must be aged 18 or over and bring valid photo ID.
• The EHU student who books the guest ticket is fully responsible for their guest’s behaviour.
• Guests must respect EHSU staff, other students, and the EHSU building.
• Any guest who breaches EHSU policies or causes disruption may be removed from the event without refund, and the hosting student may face disciplinary action.

CANCELLATIONS & REFUNDS

If EHSU is unable to deliver the Freshers programme due to circumstances beyond our control, we will make every effort to adapt and deliver an alternative programme of events.

If individual events are cancelled due to circumstances beyond our control

• EHSU will aim to provide a suitable replacement event wherever possible.
• Refunds will only be considered in exceptional circumstances. Booking fees are handled by a third-party provider and are non-refundable, as they cover administration and transaction costs.

If you are no longer attending Edge Hill University in September 2025, you may contact us to discuss your options by emailing suengagement@edgehill.ac.uk  

EVENT ATTENDANCE & ENTRY

• Some events may require you to arrive within an allocated time slot to ensure safe entry.
• Entry may be refused if you do not meet booking conditions for individual events.
• Venue admission rights are reserved and may be enforced at the discretion of venue management.
• EHU students are responsible for the conduct of their guest(s) at all times.

SECURITY & PROHIBITED ITEMS

For certain events, security personnel may be present to ensure the safety and wellbeing of all attendees. As part of these measures, security staff reserve the right to conduct searches of bags, clothing, or personal items before granting entry to the venue. Any prohibited items found will be confiscated and may result in refusal of entry or removal from the premises.

Prohibited items include, but are not limited to:

• Illegal or recreational drugs
• Offensive weapons, whether obvious or concealed (e.g., knives disguised as pens or credit cards, or any item that could be used as a weapon)
• Sharps (such as needles, scissors, glass, or other items capable of inflicting harm)
• Alcohol or any drinks brought in from outside the venue (including refillable bottles)
• Noxious or corrosive liquids (including those concealed in perfume bottles)
• Stolen goods
• Explosives
• Any other items deemed unsuitable by venue management.

By purchasing a ticket, you agree to comply with these conditions and understand that refusal to adhere to them may result in being denied entry without refund

CONTACT

You may be contacted by email, phone, or text for purposes related to your ticket, booking, or event attendance.

For any questions, please email: suengagement@edgehill.ac.uk